Timely and qualified pre-sales and after-sales support

VELAXIZ is a leading turnstile manufacturer based in China, with over 12 years of industry experience. Our production facility spans more than 10,000 square metres, housing advanced manufacturing lines and rigorous quality control systems. We are consistently ranked among the top three turnstile suppliers in China by export volume and client satisfaction

The solution range is designed for offices, campuses, industrial facilities, residential projects, stadiums, airports, rail-transit locations, government facilities and other controlled-entry environments. Product selection should be matched to the required security level, traffic volume, passage width, environment and access-control method.

OEM and ODM requirements can be discussed for suitable projects. Typical customization topics include appearance, dimensions, passage configuration, reader mounting, identification modules, interface requirements and project-specific branding. Final availability depends on the selected model and technical requirements.

Use the inquiry form or the contact information on the website and provide the project location, preferred product type or model, required quantity, passage width, access-control method and any customization requirements. Providing clear project information helps the sales team prepare a more accurate recommendation and quotation.

Prepare the expected quantity, site drawings or entrance dimensions, required clear passage width, indoor or outdoor installation conditions, user volume, identification method and any system-integration requirements. If the project has architectural or finish requirements, include those details as well.

The Support Center provides product documents, installation references, technical files, videos and contact channels for project questions. For model-specific installation, wiring or maintenance questions, use the relevant product documents and contact the support team with the product model and project details.

Start with the project security level, required passage width, expected user flow, indoor or outdoor environment and the identification method. Speed gates and flap barriers suit controlled pedestrian entrances, swing barriers can support wider passages, tripod turnstiles are compact and economical, and full-height turnstiles are intended for higher-security perimeter control.

Depending on the selected model and project configuration, turnstiles can be paired with card readers, QR-code readers, face-recognition terminals and third-party access-control systems. Confirm the required reader type, mounting position, interface and control logic before finalizing the configuration.

Passage width varies by turnstile type and model. Wider passages can be configured on suitable swing-barrier or sliding-gate solutions for luggage, accessibility or project-specific circulation needs. Confirm the required clear width before selecting the final model.

Outdoor use depends on the selected model, enclosure design and site conditions. For exposed installations, confirm weather protection, drainage, power and cable protection, foundation requirements and any canopy or environmental protection needed for the project.

Emergency and power-failure behavior depends on the turnstile mechanism, controller and project configuration. The required fail-safe or release behavior should be confirmed during product selection and coordinated with the building access-control and emergency-evacuation plan.

Open Support → Documents Download and select the relevant product series. Available document packs can include installation instructions, dimensional drawings and wiring diagrams. If a required document is not listed, contact support with the exact product model.