Effective date: October 22, 2026

1. Introduction

Welcome to VELAXIZ.

VELAXIZ is a brand operated by Shenzhen IronCorps Intelligent Technology Co., Ltd. (“VELAXIZ,” “we,” “us,” or “our”), specializing in pedestrian access control solutions, including speed gates, swing barriers, flap barriers, tripod turnstiles, full-height turnstiles, and related products.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, submit an inquiry, complete a Facebook or Instagram lead form, or communicate with us through email, telephone, WhatsApp, or other business channels.

Our website: https://www.velaxiz.com/

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal and Business Contact Information

• Full name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Job title or business role, if provided

Project and Inquiry Information

• Company type and business requirements
• Product interests and specifications
• Access control project applications
• Required quantities or passage lanes
• Technical requirements and customization requests
• Messages, quotations, and related business correspondence

Website and Technical Information

When you visit our website, certain information may be collected automatically through cookies or similar technologies, where these are used, including IP address, browser type, device information, pages visited, and website interaction data.

We aim to collect only information relevant to legitimate business communications, customer support, and project requirements.

3. How We Use Your Information

We may use the information collected for the following purposes:

• Responding to inquiries and quotation requests
• Providing product information, technical specifications, and project recommendations
• Communicating with system integrators, security contractors, software providers, and other business customers
• Supporting product customization, system integration, and after-sales services
• Processing orders and coordinating production or delivery
• Improving our website, products, and customer experience
• Maintaining business records and meeting applicable legal obligations
• Sending relevant business or marketing communications where permitted by applicable law or where appropriate consent has been obtained

We will not use your personal information for unrelated purposes without an appropriate legal basis.

4. Facebook and Instagram Lead Forms

VELAXIZ may advertise its products and services through Facebook, Instagram, and other online platforms.

When you voluntarily submit a lead form associated with our advertisements, we may receive the information you provide, including your name, company name, email address, phone number, and project requirements.

We use this information to:

• Review your business inquiry
• Understand your access control project requirements
• Provide relevant product recommendations or quotations
• Contact you by email, telephone, or WhatsApp regarding your inquiry
• Follow up on potential business cooperation

Information collected through Meta platforms may also be processed by Meta in accordance with its own privacy policies.

Submitting an inquiry does not automatically subscribe you to unrelated promotional communications.

5. Legal Basis for Processing

Where applicable data protection laws require a legal basis, we process personal information as appropriate to the circumstances, including:

• Taking steps at your request before entering into a contract
• Performing an existing contract
• Pursuing legitimate business interests, such as responding to business inquiries and improving our services, where these interests are not overridden by your rights
• Complying with legal obligations
• Obtaining your consent when required, including for certain marketing activities or non-essential cookies

You may withdraw consent at any time where our processing is based on consent.

6. Sharing of Personal Information

We do not sell personal information to third parties.

Where necessary for the purposes described in this Privacy Policy, we may share relevant information with:

• Authorized employees and business teams
• Website hosting, email, CRM, and IT service providers
• Marketing agencies assisting with the management of our advertisements and business inquiries
• Communication service providers, including WhatsApp and relevant messaging platforms
• Logistics providers and business partners where needed to fulfill a customer request
• Government authorities or other parties when disclosure is required by applicable law

We take reasonable steps to ensure that service providers handling personal information are subject to appropriate confidentiality and data protection obligations.

7. International Data Transfers

VELAXIZ serves business customers in different countries and regions.

Your personal information may be processed or accessed in countries outside your place of residence, including China, where our business operations are based, and countries where our authorized service providers operate.

Where required by applicable law, we take appropriate measures to protect personal information transferred internationally.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Access to customer information is limited to authorized personnel and service providers who require it for legitimate business purposes.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, providing services, resolving disputes, and meeting applicable legal or regulatory requirements.

Retention periods depend on the nature of the information, the purpose of processing, and relevant legal obligations.

When information is no longer required, we will delete, anonymize, or securely dispose of it, as appropriate.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve user experience.

Where analytics or advertising technologies are implemented, additional information about their purposes and available choices will be provided as required by applicable law.

You can manage certain cookie preferences through your browser settings. Where consent is legally required for non-essential cookies, we will seek it before using those technologies.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or request restrictions on certain processing activities
• Request data portability, where applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Submit a complaint to an appropriate data protection authority

To exercise your rights or ask a privacy-related question, please contact us using the details below.

We will review and respond to requests in accordance with applicable law.

12. Third-Party Websites and Services

Our website and communications may contain links to third-party websites or services, including Facebook, Instagram, LinkedIn, YouTube, and WhatsApp.

These third parties operate under their own privacy policies. We encourage you to review their policies before sharing personal information through their services.

13. Children’s Privacy

Our website, products, and business services are intended for professional and commercial audiences, not children.

We do not knowingly collect personal information from children through our business inquiry channels. If we become aware that such information has been collected inappropriately, we will take appropriate steps to address it.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business activities, information practices, technologies, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

• Brand: VELAXIZ
• Legal Entity: Shenzhen IronCorps Intelligent Technology Co., Ltd.
• Website: https://www.velaxiz.com/
• Email: sales@lronCorps.com
• WhatsApp: +86 132 4203 8857
• Business Location: Shenzhen, Guangdong, China

We will review privacy-related inquiries and respond in accordance with applicable laws.